Who we are
This policy explains how ISHANOVA TECHNOLOGIES PRIVATE LIMITED handles information provided through its corporate website. Our registered location is Karwi, Banda, Uttar Pradesh, 210205, India.
Website enquiries
When you submit an enquiry, we receive your name, email address, message and the service you select, if any. Information you send by email or phone may also include contact details and information relevant to your enquiry.
We use this information to respond, discuss requested services, maintain correspondence, address complaints and meet applicable legal obligations. Please avoid including sensitive information that is unnecessary for your enquiry.
Service providers and security
Our enquiry form uses Web3Forms to deliver messages. Website hosting and infrastructure providers may process technical request information, such as IP addresses and browser details, to deliver and secure the site. Information may be shared with providers supporting these purposes or where required by law.
We take reasonable measures to protect information and restrict access to authorised purposes. No online system can guarantee absolute security.
Crew Ride and booking information
Crew Ride is a separate travel and ride booking product of ISHANOVA TECHNOLOGIES PRIVATE LIMITED. When using Crew Ride, read the product-specific privacy notice supplied with its website or app for details of any account, journey, location, driver or payment information processed. This corporate enquiry form does not collect a booking, live location or payment card details.
When using a payment checkout, consult the payment provider's privacy notice. Never send card details, CVV, OTPs or UPI PINs through our enquiry form.
Cookies and external links
This corporate website does not currently use optional analytics or advertising trackers. Third-party services and external websites have their own privacy practices. If we introduce additional tracking, we will update this notice and provide any required choices.
Retention and your requests
We retain enquiry information for the purposes described above, including follow-up, record keeping, dispute handling and legal requirements. You may contact us to request access, correction or deletion of information, or to raise a privacy concern. We will consider requests in accordance with applicable law and any retention obligations.
Write to connect@ishanova.com with the subject Privacy request.
Policy updates
Changes will be published on this page with an updated date.